Privacy Policy

Commitment to Privacy

Loveg values the privacy of its users and takes strict measures to protect their personal data against unauthorized access, leaks, misuse, or improper sharing with third parties.

Data Collection

We collect information voluntarily provided by users, such as name, email, date of birth, preferences, and other profile information. We also store messages exchanged via chat in encrypted form.

Purpose of Use

The information collected is used exclusively for:

1. Personalization of the user experience;
2. Operation of the platform (display of profiles, filters, interactions);
3. Communication about updates or account notifications (optional);
4. Ensuring the security of the community.

Data Sharing

Loveg does not share, sell, or transfer personal data to third parties, except when required by law or by court order.

Security

All data is stored on secure servers. Messages exchanged in the chat are end-to-end encrypted. We use good security practices, including access controls and monitoring.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve the user experience, remember preferences, and understand how the platform is being used. The user can manage their cookie preferences in the browser.

Data Subject Rights (LGPD)

Under the terms of the General Personal Data Protection Law (LGPD - Law No. 13,709/2018), the user has the right to:

• Confirm if we process your personal data;
• Access your data;
• Request the correction of incomplete, inaccurate, or outdated data;
• Request the deletion of data (right to erasure), subject to legal obligations;
• Revoke consent at any time, when applicable;
• Data portability, if technically feasible.

Retention and Deletion

Data is kept as long as the user has an active account on the platform. When the account is deactivated, the data is stored securely and can be permanently removed upon request.

Access Recovery

We recommend that the user changes their password periodically and does not share it with third parties. In case of forgetting, it is possible to reset it through the "forgot my password" option.

Policy Updates

This Privacy Policy may be updated at any time. We recommend that the user periodically reviews this document. Continued use of the platform after changes implies acceptance of the new terms.

Contact

To exercise your rights or ask questions about this Policy, please contact our support team through our contact page.